:root {
    --paper: #f5f7fb;
    --paper-bright: #ffffff;
    --paper-blue: #edf3fb;
    --ink: #14243d;
    --ink-soft: #43536b;
    --ink-muted: #556376;
    --blue: #2f5f9e;
    --blue-dark: #20487e;
    --red: #b52b3d;
    --red-dark: #8f1f30;
    --line: #d7e0ec;
    --line-strong: #b8c8da;
    --success: #236b57;
    --warning-bg: #fff6e7;
    --warning-line: #e9c477;
    --warning-text: #674b1d;
    --radius: 14px;
    --radius-sm: 9px;
    --focus: 0 0 0 4px rgba(20, 36, 61, 0.2);
}

*, *::before, *::after { box-sizing: border-box; }

html { scroll-behavior: smooth; }

body {
    margin: 0;
    background: var(--paper);
    color: var(--ink);
    font-family: "IBM Plex Sans", -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
    font-size: 16px;
    line-height: 1.55;
    -webkit-font-smoothing: antialiased;
}

a { color: var(--blue-dark); }
a:hover { color: var(--red-dark); }

.skip-link { position: absolute; top: -4rem; left: 1rem; z-index: 30; padding: .65rem .85rem; border-radius: var(--radius-sm); background: var(--ink); color: white; text-decoration: none; }
.skip-link:focus { top: 1rem; }

button, input, select, textarea { font: inherit; }
button { cursor: pointer; }

.site-shell { min-height: 100vh; }
.site-header, .main-content, .site-footer { width: min(1160px, calc(100% - 3rem)); margin-inline: auto; }

.site-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 1.4rem 0;
    border-bottom: 1px solid var(--line);
}
.brand { display: inline-flex; align-items: center; gap: .65rem; color: var(--ink); font-weight: 700; text-decoration: none; letter-spacing: -.015em; }
.brand-mark { width: 31px; height: 25px; color: var(--red); }
.header-note { margin: 0; color: var(--ink-muted); font-size: .9rem; }

.main-content { padding: 5.4rem 0 4rem; }
.intro { max-width: 760px; }
.intro h1 { margin: 0; font-family: Newsreader, Georgia, serif; font-size: clamp(2.6rem, 4vw, 3.8rem); font-weight: 500; line-height: 1.04; letter-spacing: -.03em; }
.intro h1 em { color: var(--blue-dark); font-style: normal; }
.intro-copy { max-width: 54ch; margin: 1.4rem 0 0; color: var(--ink-soft); font-size: 1.12rem; line-height: 1.6; }

.progress { display: flex; gap: 1.2rem; max-width: 780px; margin: 3rem 0 1.1rem; padding: 0; list-style: none; }
.progress-step { display: flex; align-items: center; gap: .55rem; color: var(--ink-muted); font-size: .88rem; }
.progress-step:not(:last-child)::after { content: ""; width: 38px; height: 1px; margin-left: .65rem; background: var(--line-strong); }
.step-number { display: grid; place-items: center; width: 25px; height: 25px; border: 1px solid var(--line-strong); border-radius: 50%; font-size: .78rem; }
.progress-step.is-active { color: var(--ink); font-weight: 600; }
.progress-step.is-active .step-number { border-color: var(--red); background: var(--red); color: white; }
.progress-step.is-complete .step-number { border-color: var(--success); background: var(--success); color: white; }

.workspace { max-width: 780px; min-height: 600px; padding: clamp(1.5rem, 4vw, 3.1rem); background: var(--paper-bright); border: 1px solid var(--line); border-radius: var(--radius); }
.static-page { min-height: 0; }
.static-page h1 { margin: 0; font-family: Newsreader, Georgia, serif; font-size: clamp(2.2rem, 4vw, 3.1rem); font-weight: 500; line-height: 1.08; letter-spacing: -.03em; }
.static-page .card-desc { max-width: 65ch; margin: 1rem 0 0; color: var(--ink-soft); }
.static-page-back { margin: 2rem 0 0; font-weight: 600; }
.page-section[hidden] { display: none; }
.page-section.is-visible { display: block; }
.section-heading { margin-bottom: 2rem; }
.section-label { margin: 0 0 .55rem; color: var(--red); font-size: .78rem; font-weight: 700; letter-spacing: .12em; text-transform: uppercase; }
.section-heading h2 { max-width: 660px; margin: 0; font-family: Newsreader, Georgia, serif; font-size: clamp(1.9rem, 4vw, 2.8rem); font-weight: 500; line-height: 1.08; letter-spacing: -.03em; }
.section-heading p:not(.section-label) { max-width: 65ch; margin: .65rem 0 0; color: var(--ink-soft); }

.form-group { margin: 0 0 1.5rem; }
.form-group > label, fieldset legend { display: block; margin-bottom: .5rem; color: var(--ink); font-size: .9rem; font-weight: 600; }
.required { margin-left: .25rem; color: var(--red); font-size: .72rem; font-weight: 500; }
.form-input, .form-select, .form-textarea { width: 100%; border: 1px solid var(--line-strong); border-radius: var(--radius-sm); background: var(--paper-bright); color: var(--ink); }
.form-input, .form-select { min-height: 48px; padding: .72rem .85rem; }
.form-textarea { min-height: 260px; padding: 1rem 1.05rem; resize: vertical; line-height: 1.65; }
.form-input::placeholder, .form-textarea::placeholder { color: #8090a4; opacity: 1; }
.form-input:focus, .form-select:focus, .form-textarea:focus, button:focus-visible, a:focus-visible { outline: none; border-color: var(--blue); box-shadow: var(--focus); }
.form-hint, .fieldset-help { margin: .45rem 0 0; color: var(--ink-muted); font-size: .82rem; }
.hint-row { display: flex; justify-content: space-between; gap: 1rem; }
.compact-group { max-width: 360px; }
.form-row { display: grid; grid-template-columns: 1fr 1fr; gap: 1rem; }

fieldset { min-width: 0; padding: 0; border: 0; }
fieldset legend { padding: 0; }
.fieldset-help { margin-top: -.2rem; }
.destination-options { display: grid; gap: .45rem; margin-top: .8rem; }
.destination-option { display: grid; grid-template-columns: 1.15rem 1fr; column-gap: .7rem; align-items: center; min-height: 0; padding: .78rem .9rem; border: 1px solid var(--line); border-radius: var(--radius-sm); background: var(--paper-bright); color: var(--ink); text-align: left; transition: border-color .16s ease, background .16s ease; }
.destination-option::before { content: ""; grid-row: span 2; width: 1rem; height: 1rem; border: 2px solid var(--line-strong); border-radius: 50%; }
.destination-option:hover { border-color: var(--line-strong); background: var(--paper-blue); }
.destination-option.is-selected { border-color: var(--blue); background: var(--paper-blue); }
.destination-option.is-selected::before { border-color: var(--blue); background: var(--blue); box-shadow: inset 0 0 0 3px var(--paper-blue); }
.option-title, .option-detail { display: block; }
.option-title { font-weight: 600; line-height: 1.25; }
.option-detail { margin-top: .35rem; color: var(--ink-muted); font-size: .78rem; line-height: 1.35; }

.section-rule { display: flex; align-items: center; gap: .8rem; margin: 2.4rem 0 1rem; color: var(--ink-muted); font-size: .78rem; font-weight: 700; letter-spacing: .09em; text-transform: uppercase; }
.section-rule::after { content: ""; flex: 1; height: 1px; background: var(--line); }
.section-explanation { max-width: 60ch; margin: -.4rem 0 1.2rem; color: var(--ink-soft); font-size: .88rem; }

.action-row { display: flex; align-items: center; justify-content: space-between; gap: 1rem; margin-top: 2rem; }
.action-row-end { justify-content: flex-end; }
.button { min-height: 46px; padding: .7rem 1.2rem; border: 1px solid transparent; border-radius: var(--radius-sm); font-weight: 600; }
.button-primary { background: var(--blue); color: white; }
.button-primary:hover { background: var(--blue-dark); }
.button-secondary { border-color: var(--line-strong); background: transparent; color: var(--ink-soft); }
.button-secondary:hover { background: var(--paper-blue); color: var(--ink); }
.button:disabled { cursor: wait; opacity: .65; }

.autocomplete-wrapper { position: relative; }
.autocomplete-dropdown { position: absolute; z-index: 20; right: 0; left: 0; display: none; border: 1px solid var(--line-strong); border-top: 0; border-radius: 0 0 var(--radius-sm) var(--radius-sm); background: white; }
.autocomplete-dropdown.is-open { display: block; }
.autocomplete-listbox { max-height: 250px; overflow-y: auto; }
.autocomplete-status { padding: .75rem .85rem; color: var(--ink-muted); font-size: .85rem; background: var(--paper-blue); }
.autocomplete-item { padding: .75rem .85rem; color: var(--ink); cursor: pointer; }
.autocomplete-item:hover, .autocomplete-item.is-active { background: var(--paper-blue); }

.route-list { display: grid; gap: .65rem; }
.route-item { display: grid; grid-template-columns: 1fr auto; gap: .7rem; align-items: center; padding: .9rem 1rem; border: 1px solid var(--line); border-radius: var(--radius-sm); background: #fbfcfe; }
.route-name { font-weight: 600; }
.route-meta { margin-top: .12rem; color: var(--ink-muted); font-size: .82rem; }
.route-status { color: var(--ink-muted); font-size: .78rem; font-weight: 600; text-align: right; }
.route-status.delivered { color: var(--success); }
.route-status.failed, .route-status.captcha_unavailable { color: var(--red-dark); }
.route-status.skipped, .route-status.captcha_needed { color: #9a6813; }
.route-status.official_handoff { color: #9a6813; }
.route-link { font-size: .82rem; font-weight: 600; }
.message-box { margin-top: 1rem; padding: .85rem 1rem; border: 1px solid var(--warning-line); border-radius: var(--radius-sm); background: var(--warning-bg); color: var(--warning-text); font-size: .88rem; }
.message-box p { margin: 0; }
.handoff-list { margin: .7rem 0 0; padding-left: 1.2rem; }
.handoff-list li + li { margin-top: .45rem; }
.call-script { padding: 1rem; border: 1px solid var(--line); border-radius: var(--radius-sm); background: var(--paper-blue); color: var(--ink-soft); }
.call-script p { margin: .35rem 0; }
.call-script strong { color: var(--ink); }
.captcha-widget { margin: .8rem 0; padding: .8rem; border: 1px solid var(--line); border-radius: var(--radius-sm); }
.captcha-label { margin: 0 0 .5rem; color: var(--ink-soft); font-size: .85rem; font-weight: 600; }

.how-it-works { max-width: 780px; margin-top: 2.2rem; padding: 1.5rem 0; border-top: 1px solid var(--line); }
.aside-heading h2 { margin: 0; font-family: Newsreader, Georgia, serif; font-size: 1.7rem; font-weight: 500; }
.aside-heading p { margin: .35rem 0 1.2rem; color: var(--ink-soft); }
.aside-heading p { max-width: 65ch; }
.trust-note { display: flex; align-items: center; gap: .45rem; margin: 1.5rem 0 0; color: var(--ink-soft); font-size: .83rem; }
.trust-mark { color: var(--success); font-weight: 700; }
.site-footer { display: flex; justify-content: space-between; gap: 1rem; padding: 1.4rem 0 2.5rem; border-top: 1px solid var(--line); color: var(--ink-muted); font-size: .8rem; }
.site-footer p { max-width: 65ch; margin: 0; }
.site-footer nav { display: flex; gap: 1rem; }
.site-footer a { color: var(--ink-soft); }
.inline-error { margin-top: 1rem; padding: .8rem 1rem; border: 1px solid #e39aa5; border-radius: var(--radius-sm); background: #fff0f2; color: var(--red-dark); font-size: .9rem; }
.sr-status { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0,0,0,0); white-space: nowrap; }

@media (max-width: 760px) {
    .site-header, .main-content, .site-footer { width: min(100% - 2rem, 680px); }
    .main-content { padding-top: 3.5rem; }
    .header-note { max-width: 150px; text-align: right; font-size: .78rem; line-height: 1.3; }
    .progress { gap: .55rem; margin-top: 2.2rem; }
    .progress-step { flex: 1; font-size: .76rem; line-height: 1.25; }
    .progress-step:not(:last-child)::after { width: 12px; margin-left: .1rem; }
    .workspace { min-height: 0; padding: 1.25rem; }
    .form-row { grid-template-columns: 1fr; }
    .destination-option { min-height: 0; }
    .how-it-works { margin-top: 1.5rem; }
    .site-footer { display: block; }
    .site-footer nav { margin-top: .7rem; }
}

@media (prefers-reduced-motion: reduce) {
    html { scroll-behavior: auto; }
    *, *::before, *::after { scroll-behavior: auto !important; transition-duration: .01ms !important; animation-duration: .01ms !important; }
}